This hotel was open in the aftermath of Helene and during our stay was without running water. We bore witness to the unbelievable efforts to restore Asheville. To provide accommodations under those conditions was heroic by the staff of the hotel. Despite the challenges the staff was friendly and the hotel rooms were unbelievably. The housekeeping challenges without water (rooms were permitted one flush per day) must have been daunting. The need for hotel rooms was critical so cannot thank the hotel enough for opening and running under these extreme circumstances.
Sarah
October 2024
The staff was so very pleasant and friendly…especially the front desk and the woman in the breakfast area. The young lady (night) answered all of our questions, offered advice of places to dine when asked and just so very nice! The woman in the breakfast room kept everything spotless (continuously cleaning and picking up after everyone), was friendly and never let the food items run low or dry out.
Regina
April 2024
Location was good, next door to a grocery store and across the street from an outlet mall. Parking also good. The check in and out personnel were very courteous.
Jane
January 2024
The location was convenient and quiet
Virgil
October 2023
Great location. Great value. Included breakfast was very nice.
Denise
June 2024
This is a great property that is conveniently located near the interstate as well as various restaurants and a grocery store. The hotel is a short drive from the downtown area and West Asheville. The room was clean and comfortable. The staff were extremely polite and helpful. We had a slight issue with the shower and it was promptly repaired as soon as it was brought to the manager’s attention. As is the case at most Country Inn and Suites, the hot breakfast was outstanding. I highly recommend this hotel for your next stay in Asheville!!
Douglas
May 2023
Breakfast was excellent. It had what we needed. The pool was not open, but there must've been a reason for that. Staff was very friendly, but especially the woman who did the breakfast serving. She was very Attentive to the group making sure nothing ran out!!!
Stephen
June 2024
The staff was excellent. The woman who checked us in (I hate that I can't remember her name) was beyond friendly and inviting. She gave us recommendations and made us feel at home. I normally review places based off of accommodations, etc but her hospitality was enough for me to want to write up this review.
Branlyn
December 2023
Location - close to Biltmore, staff very friendly & accommodating. Nice touch - list of rests close by & time they served, breakfast good. Everyone was pleasant & helpful.
Rosanne
October 2023
I liked having a suite to stretch out in since I was staying for a week. There was a TV in both rooms which was a nice touch. I also appreciated that there was no carpet in th rooms. I loved the comfortable chair in th corner with the footrest. I also liked how the fridge and microwave were enclosed giving the room a nice clean look. I would definitely stay there again.
Veronica
September 2022
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